Privacy Policy

1. Introduction

Welcome to Claimit. Claimit is a hyper-local rewards, discounts, cashback, advertising, and classifieds platform connecting customers with participating businesses through mobile and digital services. This Privacy Policy explains how Claimit collects, uses, stores, and protects user information while using the Claimit mobile application, website, and related services. By using Claimit, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

A. Personal Information

• Name, mobile number, email address, gender, date of birth, location details, referral information, and device information.

B. Location Information

• Used to show nearby offers and businesses, provide nearby deals and notifications, improve local search results, and validate reward/redemption transactions.
• Users may disable location access, but some services may not function properly.

C. Transaction Information

• Scanned bill data, merchant details, transaction amount, date/time of transaction, reward records, and cashback records.

D. Device & Technical Information

• Device model, operating system, IP address, app usage information, crash data, and analytics data.

3. How We Use Information

• Create and manage user accounts.
• Provide rewards, cashback, and redemption services.
• Process scanned bills and verify transactions.
• Improve app functionality and provide customer support.
• Send notifications/alerts and display nearby deals/advertisements.
• Prevent fraud, misuse, and comply with legal obligations.

4. Rewards & Cashback

Reward points and cashback are promotional benefits provided through Claimit and participating merchants. Rewards/cashback may be subject to verification, transaction validation, merchant eligibility, promotional conditions, and fraud-prevention checks. Claimit reserves the right to review, modify, delay, or cancel rewards in cases of suspected misuse or policy violations.

5. Bill Scanning & OCR

Claimit may use OCR (Optical Character Recognition) technology to process submitted bills. Users agree that uploaded bills are genuine, duplicate/manipulated bills are prohibited, and fraudulent submissions may lead to account suspension. Bill data may be temporarily stored for verification, analytics, and fraud prevention.

6. Sharing of Information

• Claimit does not sell personal user information.
• Information may be shared with participating merchants, service providers, payment/notification partners, analytics providers, and legal authorities when required.
• Only necessary information required for service delivery is shared.

7. Notifications & Communications

Users may receive transaction alerts, reward notifications, nearby deals, promotional offers, app updates, and service-related communications. Notification preferences can be managed within the app.

8. Data Security

Claimit uses reasonable technical and administrative measures to protect user information. However, no digital platform can guarantee absolute security. Users are responsible for maintaining confidentiality of login and device access.

9. User Responsibilities

• Do not upload fake/manipulated bills.
• Do not misuse rewards/cashback systems.
• Do not engage in fraudulent activities.
• Do not misuse classifieds or advertisements.
• Do not violate applicable laws.

10. Third-Party Services

Claimit may use third-party services such as maps/location services, notification providers, payment gateways, analytics tools, OCR services, and advertising services. These may operate under their own policies and terms.

11. Children’s Privacy

Claimit services are not intended for users below the legally permitted age under applicable laws.

12. Policy Updates

Claimit may update this Privacy Policy from time to time. Updated policies will be posted in the app or website. Continued use of Claimit constitutes acceptance of updated policies.

13. Contact Us

Email: support@claimitapp.in
Website: www.claimitapp.in