Frequently Asked Questions

Everything you need to know about rewards, cashback, points, and shopping with Claimit.

Yes. Claimit is completely free for customers to download and use.

Simply shop at participating Reward Zone businesses and scan your bill using the app.

Reward Points are digital rewards credited to your Reward Wallet based on eligible purchase values.

You can redeem your points at participating Redeem Zone businesses for discounts on eligible purchases.

Eligible purchases also receive 1% cashback directly into your Cashback Wallet.

Claimit can be used at participating local businesses listed inside the app.

Claimit primarily focuses on businesses within approximately 5 KM of your location.

Yes. Your account, rewards, and cashback remain connected and usable across participating Claimit locations.

Yes. Claimit uses secure digital bill processing technology for reward validation.

Nearby Deals are promotional offers and local business campaigns available inside the Claimit app.

Reward Zone businesses help customers earn Reward Points and cashback through eligible purchases. Redeem Zone businesses allow customers to use their earned Reward Points for discounts and savings.

Eligible purchases may receive 1% cashback, which will be added to your Cashback Wallet.

Cashback is transferred only when your Cashback Wallet reaches a minimum of ₹100. Your registered mobile number must also be linked to your bank account.

No. Reward Points are designed for redemption at participating Claimit Redeem Zone businesses and cannot be directly converted into cash.

You can track all your Reward Points, cashback earnings, redemption history, and transactions inside the Reward Wallet and Cashback Wallet.

Certain promotional rewards or offers may have validity periods. Please check offer details inside the app.

Rewards can be redeemed only at participating Claimit Redeem Zone businesses.

You can retry scanning the bill clearly under proper lighting. In some cases, manual verification may be required.

Yes. Claimit supports restaurants, cafés, grocery stores, fashion stores, salons, service providers, and other local businesses.

Promo Reelz are short promotional videos from nearby businesses that help users discover local offers, services, and deals.

Brand Deals are promotional offers from participating regional and national brands available inside the Claimit app.

Global Search helps users find businesses by shop name, category, service type, area, city, and PIN code.

Yes. Eligible rewards earned in one participating location may be redeemed at participating businesses across India.

Yes. Claimit uses secure systems and controlled verification processes to help protect customer information and transaction data.

No. Claimit is completely digital. Rewards, cashback, and offers are managed directly through the mobile app.